How do you revert your account from PAYPAL business to personal again?

Temp20231006J
New Community Member

How do you revert your account from Paypal business to personal again? And if ever that it is doable what will happen to the money that was on hold that was sent to the business account? I upgraded to a business account so that my PaypalME link would not show my name and now I am having issues with my money and customer service for Paypal just sucks.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Temp20231006J 

 

There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.

Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
OR
You could just close your business account (removing all subscriptions / financial info etc first) and open a personal one.


Advice is voluntary.
Kudos / Solution appreciated.
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