How do I change my account from a "seller" to a personal account?

[Eman17]

How do I change my account from a "seller" to a personal account? For some reason it says I am a seller, and after a friend sent a payment to me- it says it's on hold for 20 days due to me being a seller. I assume with personal accounts, there is no holding time for the money. What do I do?

[sharpiemarker]

@Eman17 

It says you have a personal account already.

This hold happens if:

- sender forget to select friends and family option when they pay

- cannot send a friends and family payment, only goods and services payment.

- your account is new at receiving goods and services payments

- haven’t received payments in a long time or unusual activity for your account

- because PayPal detects high value or highly risky transactions

- change in products/services being sold

- received numerous complaints, disputes from customers or other users

Recipient has to change the order status: 

1. Go to Activity. 
2. Find the transaction to update, then click Get your money. 
3. For received payments that do not require shipping, selling an intangible item or service, select Service or virtual product to confirm order status. 
4. Click Submit. 

Recipient will get their money 7 days after confirming the order status as Completed.

48 hrs later Sender can optionally ‘confirm receipt’, here’s how:

1. Click Activity at the top of the page.
2. Find and click the original payment for the item.
3. Click Confirm receipt.
4. Click Yes to confirm that you received the order.