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How do I add a new contact - there is no "Add" option on my screen

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fredpenna
Contributor
Posted on

I cannot add a new contact. I can see and edit existing one but no option to Add.

5 REPLIES 5

How do I add a new contact - there is no "Add" option on my screen

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kernowlass
Esteemed Advisor

@fredpenna 

 

I'm not in your country but try this.......

 

Click on send request top of summary page > click on more top right of page > create an invoice > top right of page click on SETTINGS and click first option of CUSTOMERS > there you should see ''add a customer''.


Advice is voluntary.
Kudos / Solution appreciated.

How do I add a new contact - there is no "Add" option on my screen

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fredpenna
Contributor

Thanks for the suggestion. But you have to admit this is pretty "glitchy" work around for a simple thing to do - Add a contact. I think I'd prefer to get a more standard straightforward solution from PayPal - i.e. just add an Add option on the screen. I suspect this is one of those things where the developers say " But it's there on my screen!"

How do I add a new contact - there is no "Add" option on my screen

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kernowlass
Esteemed Advisor

@fredpenna 

 

Ok sorry I gave up my time logging on to my PayPal account to see if I could find it for you.


Advice is voluntary.
Kudos / Solution appreciated.

How do I add a new contact - there is no "Add" option on my screen

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fredpenna
Contributor

Paypal is large enough that they should provide solid solutions. Sometimes glitchy solutions that are not system-untested may solve an immediate problem but have repercussions in other areas.

How do I add a new contact - there is no "Add" option on my screen

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kernowlass
Esteemed Advisor

@fredpenna 

 

whatever.


Advice is voluntary.
Kudos / Solution appreciated.

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