How can you contact paypal support when you can't communicate by phone?

hostingfuze_us
New Community Member

How can you contact paypal support when you can't communicate by phone?

It DOES NOT accept the recently changed password, paypal no longer recognizes the credentials.

I mention that I have access from the application, but I don't have a contact button!

SHAME ON PAYPAL, you have such a high level of security that you are putting very old customers who have made thousands of transactions through you in difficulty!!!

I want details!

 

Login to Me Too
3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@hostingfuze_us 

 

A please would be nice if you want someone to give up their time to help you !!!

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

hostingfuze_us
New Community Member

Wouldn't it be nice to have a contact page or an email?

Why use alternatives or only in certain program hours?

How come they have free commissions?

I just want to recover my account data so I can transfer the money to the bank account to cancel this service. it is extremely uncomfortable!

I worked very well with them until the pandemic hit, after that I am extremely disappointed!!

Login to Me Too

kernowlass
Esteemed Advisor
Esteemed Advisor

@hostingfuze_us 

 

 

*ok*


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.