How can I use my email address instead of my phone for the authentication process?

linaenmalta
New Community Member

I dont have access to my phone because I am abroad so I can not make the authentication process

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1 REPLY 1

PayPal_Ayesha
Moderator
Moderator

Hello @linaenmalta,

 

Welcome to the PayPal community and thank you for your post!

 

I am sorry to know that you're unable to access your PayPal account. Unfortunately, it is not currently possible to log in to your PayPal account without a mobile phone number attached to your account. If you have moved out of the country then you cannot access the account, you'll have to close the other account and create a new one in the current location. If you need any help, please contact customer service by clicking contact at the bottom of the PayPal website to see the contact options.

 

Thanks,
Ayesha


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