Help to setting incorrect nationally when creating

datnguyen740116
New Community Member
Hello, Four years ago, I created a PayPal account, but at that time I didn't know how to create it and someone helped me. Now I have discovered that my account is set to the wrong country, and I cannot add my bank and address in Vietnam. As my account currently has a balance, I hope the PayPal team can assist me. Thank you very much. Please help me so that I can soon add my address and bank account. I have the correct email identification, phone number, and ID card in Vietnam. Thank you to the PayPal development team.
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@datnguyen740116 

 

When you click to register a paypal account there is a drop down list of countries with U.S being the default top option as Paypal is a U.S company.
You then have to scroll down and click on your own country to open the correct Paypal account for that country.

You can't use another countries Paypal account as it would never work properly and may be limited.

If you have opened a U.S paypal account by mistake then you need to remove anything you have added and close it (if you can) and then open one for the correct country you are in.


Its unlikely you can access the funds in a U.S paypal account so your best bet may be to ask the 'sender' to open a dispute to get their funds back again and then send them to you again when you have opened the correct countries account.


Advice is voluntary.
Kudos / Solution appreciated.
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