Help Needed to Close Business Account to Use Email for Personal Account
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I need assistance with closing my PayPal business account. I want to use the same email address to create a new personal account. I understand that I need to close the business account first to free up the email address. However, when I try to close the account by clicking on "Close Account," I receive an error message saying, "Your account can't be closed."
Could someone please guide me on how to resolve this issue? What steps do I need to take to successfully close my business account so I can use the email address for a personal account?
Thanks in advance for your help!
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Why can't you close it? Do you have any limitations on it or ongoing transfers/payments?
If not then the easiest thing to do is reach out to customer services and ask them to 'downgrade' your business account back to a personal account.
https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--HELP378
Advice is voluntary.
Kudos / Solution appreciated.

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