Help! I've been locked out of main account and my password had been changed.
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I've been locked out of my main account and my password has been changed (I had to make a new one to post this), and when I try to change password, no other option comes up apart from security question option which I can't recall.
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Profile & Settings
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Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.
1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
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This is the op of this message, this issue has been resolved via phoning paypal directly! Someone had set up a authenticator to prevent me from resetting my password or logging in entirely. A very big thank you to Ali who was very patient with me and solved my issue.
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Guess I didn't get a thank you for replying to your post with contact information for customer services then, oh well. 🤔
Advice is voluntary.
Kudos / Solution appreciated.
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Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
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