Hello, I would like to close my Paypal account, but i lost access to my old phone number.

hayper
Contributor
Contributor

Hello, I was about to delete my account but then, I got stuck at the part where I have to put in my phone verification number, unfortunately, I lost my old phone number, So, is there any workaround for this?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@hayper 

 

You need to contact customer services to resolve any account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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