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Forgotton Password / Password Won't Change

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jamesEllam
New Community Member
Posted on

Hello i have forgotten my password for my account, i click on reset password and i get the verification code, so i enter the code, then it asks me to put new password in, which i do. Once i have my new password typed i click next and my screen on PayPal says run into a problem try this again later. iv tried for the past 3 weeks and still saying same thing. Any suggestions ?

1 REPLY 1

Forgotton Password / Password Won't Change

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kernowlass
Esteemed Advisor

@jamesEllam 

 

You need to contact customer services to resolve any limitation OR account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.

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