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Face ID on iPhone

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Ivydor
Contributor
Posted on
With Face ID I can open the app on my iPhone, but I have to enter my password for every transaction. Is this normal or do I have to alter a setting somewhere? Thank you.
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Face ID on iPhone

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PayPal_JonK
Moderator

Hi @Ivydor

 

Welcome to the PayPal Community! This sounds like designed functionality. Although you're logged in to the app and have set up Face ID to log you in quickly, you may still need to enter your password during the checkout process. 

 

My apologies for any inconvenience! 

 

 - Jon K


If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.

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Solved

Face ID on iPhone

Options
Go to solution
PayPal_JonK
Moderator

Hi @Ivydor

 

Welcome to the PayPal Community! This sounds like designed functionality. Although you're logged in to the app and have set up Face ID to log you in quickly, you may still need to enter your password during the checkout process. 

 

My apologies for any inconvenience! 

 

 - Jon K


If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.

View solution in original post

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