Error when trying to make PayPal withdrawal: “We were unable to capture the funds”
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Error when trying to make PayPal withdrawal:
“We were unable to capture the funds”
Please assist
- Labels:
-
Account General
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
To withdraw funds you need to use the services of M-PESA or Equity Bank to transfer out of a Kenyan PayPal account.
If unable to get those to work customer service assistance would be needed.
Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...
1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
Advice is voluntary.
Kudos / Solution appreciated.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- I have received the money from my customer, but I cannot withdraw or refund it? in Transactions Archives
- Unable to Withdraw Available Balance to Linked Bank Card in Transactions Archives
- withdrawal of funds from the patreon website to paypal and refund, error when withdrawing money in Transactions Archives
- paypal won't let me use any merchant checkout on any website. paypal support has been nonresponsive in Transactions Archives
- Do we have zero consumer protection rights?! in Security and Fraud Archives