Error Changing Primary Mailing Address

ricknolle
Contributor
Contributor

I've moved and want to change my primary mailing address, but every time I put in my new address it says that the city, state,  and zip don't match even though they are correct according to the U.S. Post Office. What do I do to make the change for my move to a new home?

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1 REPLY 1

Harsha4
PayPal Employee
PayPal Employee

Hi @ricknolle

 

Thank you for contacting PayPal community. I am sorry to know that you are facing issues adding street address on your PayPal account. Please clear cache and cookies on your device and if that doesn't work, try using a different device and try adding address by click on this link. If your still facing issue. In this type of situation, it is best to give us a call. we can aid in resolving the issue. You can find the number to reach us by going to https://www.paypal.com, scrolling to the bottom of the page and selecting 'Contact'. Please visit the link to get more information when you face this kind of issues. 

 

Thank you,

Harsha

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