Enter your code page input looses focus

[Alantos]

Hi

From few weeks I can see a problem with PayPal 'Enter your code' page (page after password where you put your second factor, i.e. from Authenticator mobile app). Whenever I type first number in, input looses focus and you have to click it again to continue typing. Does anyone experience the same thing? Asking because I am a bit concerned from a security point of view. I tested that on Chrome and Edge (both latest) and in Incognito mode with all extensions disabled.

[hotfire42]

The issue has been fixed! ❤️ to the devs

[Xcame]

Can confirm. It's fixed.

Unfortunately the input doesn't have focus on page load but a tab puts focus on it, that's fine for me,

[nobswolf]

Wow, finally 😃

While you are at it: Having the focus in the input field right from the start would be a nice idea.

[DerIngenieur]

Confirmed!

Kudos to the devs! 

[HKN089]

Hi there

unfortunately i still have this problem. The last two posts made me hope...but nope!

I have the problem on a Windows 11 laptop with Chrome and Edge. I tried to delete cache files etc but no difference.

I am loosing focus twice: When I type the first digit i am loosing focus and have to click into the field.

Then after typing the other 5 digits I am loosing focus again and can't press ENTER to send the data, instead I have to mouse click on Send.

The problem is not happening on my Windows 10 PC at work, so I am not sure if it is just PayPal's problem alone.

Any further suggestions how i can fix this annoying problem?

Thanks!

[danny243]

That's right, it has been working for the past few days. Meanwhile, the problem is back. Damn.

[hotfire42]

Aaand it's back :'(

[Internetman]

Yep, me too. Really annoyed I missed the brief window when it worked.

All browsers and platforms, including PayPal app.

[Tomblarom]

Permanent Workaround:

Disable 2FA and use SMS-Authentication. Less annoying. Less safety (which is PayPals fault, if you're forced to use this workaround).

[Pixopax]

For me it is still working, I hope that will stay as it is..