Email

[Nomac]

I keep getting emails from PayPal to say my account is restricted.. I would like to know is that email fake???

[kernowlass]

@Nomac 

If its a spoof then NEVER USE ANY LINK OR ANY PHONE NUMBER.

Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

Also if they ask you to call the number in the email then it would be fake paypal agents trying to scam you for money to 'fix' something. 

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email / download an attachment OR phone them on a number in an email, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity

[Swam]

Hi @Nomac  ,  I understand that you have received an email regarding our account being restricted. 
It seems like the email that you have received is not sent by PayPal.
Please make sure not to enter any information nor click on any link inside that email. We will appreciate it, if you could forward those spam emails to spoof@paypal.com
Also, do not change the subject line and delete it from your inbox once your are done. Here is what we do with the emails that you send us:
* We continuously work to disable fake emails and websites.
* We manually review all submissions sent to the email provided in the link. 
* We also work with law enforcement around the world to stop online criminals. Hope this is helpful.
Thank you
-Swam