Email address change went wrong?

[flojo108]

I changed my email address some 2 weeks ago by making the new one my primary, then deleting the old one. Am still getting emails to the old deleted email address! Please help as I am leaving my job soon where the old email address is.

[PayPal_Martina]

Hi @flojo108,

Thank you for your post and welcome to the Community Forum!

I am sorry to hear about this. Make sure that the email has been removed correctly. You can check it in the Settings of your Account. Also, make sure that the email has not been linked to any other PayPal accounts. For more help, please contact our Customer Service directly. If you want to contact our Customer Service, you can click ‘Help & Contact’ at the bottom of any PayPal page to see which options are available.  

I hope this helps!

Martina