Difficulty changing account to nonprofit
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Hello. I have tried numerous times to change our organization from the incorrect fraternal/social to nonprofit (we are a registered 501c3). I also linked our bank account to show that we are a nonprofit, but that has not resulted in a changed status, either. Every time we log in to Paypal, it has flipped back to "fraternal/social." Our attempts to register as a charity with VENMO are not working, either. Please help! Thanks.
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Hello @DeborahBEG
Thank you for writing in the PayPal Help Community and welcome!
Sorry to hear that you're not able to register your organization as a nonprofit in your PayPal account. In this situation, your best option would be contacting the team to get this checked further. You can find all available contact options to reach the support team here : How do I contact PayPal customer service?
Best wishes,
Bindu
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