cancel
Showing results for 
Search instead for 
Did you mean: 

Customer support

Options
Go to solution
Passel
Contributor
I need the phone number for PayPal please

Customer support

Options
Go to solution
ImIRATE
Contributor

paypal customer service is extremely poor it's almost impossible to contact a Live person and you can't email and send data.

Customer support

Options
Go to solution
AnnaMcD101
Contributor
I’ve been trying for a week now to talk to a customer service representative through the messaging feature. Everytime I try it says “All of the employees are offline right now, please try again during business hours” . Haha I’ve tried at 8am, 9am, 10am, Noon, 2pm, 5Pm, 7pm and 9pm. What could the “business hours” possibly be?? I’m really starting to get frustrated! It’s absolutely impossible to start a chat with customer service. Something has to be wrong here. Is there anyone out there that has any kind of answer or any kind of advice for me? Thanks so much!

Customer support

Options
Go to solution
Wotan86
Contributor

Hello,

Could someone drop me in or tell me where to find the Paypal customer service email?

Thanks

Customer support

Options
Go to solution
kernowlass
Esteemed Advisor

@Wotan86 

 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.

Customer support

Options
Go to solution
Wotan86
Contributor

THANKS YOU

Customer support

Options
Go to solution
JvdM1
Contributor

I have launched multiple request in the message center, and there is never an agent available. I can not contact the US help line. How do I get hold of an agent?

 

Customer support

Options
Go to solution
kernowlass
Esteemed Advisor

@JvdM1 


Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.

Customer support

Options
Go to solution
JustQuinones
New Community Member

I don't want to use "Call Us" because I can't afford a call from Philippines to Paypal costumer service. Is there any way I can us "Email Us" again?

Customer support

Options
Go to solution
giannalex
Contributor

I have an issue with a payment that's been sent to the wrong paypal.me address. I want to contact PayPal via e-mail but there's nowhere such option in the "Contact Us" section.

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.