Customer service can't verify me?

[bradatl]

They are saying they can't verify my account because my address is incorrect.  I am reading it right off the PayPal screen.  I have never experienced anything so incompetent in my life.  I am still on hold for an hour so far waiting for someone to help.

I can really use any advice negotiating what is happening here.

[pkkh]

Hi @bradatl 

Thank you for making a post here. 

I see you're facing issues with account verification. In these cases, it would be necessary to review your account. I appreciate you trying to contact PayPal directly. I hope you get a reply soon. You can also contact PayPal directly over the phone and get this clarified. 

regards,

Punith