Closing my account and don't recieve SMS messages

Garthw1
New Community Member

I am trying to close my account but I don't get the  SMS's for 2FA. Can they send an email?

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2 REPLIES 2

Renuka3
PayPal Employee
PayPal Employee

Hi @Garthw1 and @Megersa1 

 

Welcome to community.

 

I'd recommend reaching out to our Customer Support teams by clicking "Contact" at the bottom of any PayPal page for further assistance.

 

Thanks & Regards,

 

Renuka

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Lukeclsacct
Contributor
Contributor

if you get to close it let us know how. they won't delete mine. they are asking me to send my id. Doesn't make sense that I have to send ID to DELETE information.

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