Close account

[Sraicu]

I can't close my account. This is a predatory practice to keep customers. I have reached out to my assigned Data Officer from EU as per GDPR Article 13, I am entitled to ease of access to have my data erased from their system.

Per https://www.paypal.com/ro/smarthelp/article/how-do-i-close-my-paypal-account-faq1215?app=searchAutoC... - I have done everything like it says, the close page gives this error: "Before you close your account… There's something that needs to be resolved. Please contact customer service, and we'll help you with it. "

This is outrageous. Customer service is inexistent. There is no live chat like it says it should be, no phone number to me to call which is also a predatory strategy to cling onto customers as in this day and age you should not need to talk to someone on the phone to have an account closed. There is no community post that has a clear indication how to fix.

If my account is not closed by Monday, I am going to see an attorney about this. PayPal does not take GDPR seriously and they should be punished for this. Pronto.

<removed>

[kernowlass]

@Sraicu 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

[badmove]

The phone number shown doesn't even ring, they must be in panic mode since their little gestapo move

to fine you $2500 dollars out of your account if you expressed an opinion they don't like backfired.

Maybe that's why you cant talk to anybody, it tells me I have a pending transaction but when I click

on pending on hold or any other option it shows nothing.

I have to agree with the other person it looks like their trying to block you from deleting the account.

[Tanv]

Same happening with Many...Just File a Case...That's better.. I am also struggling against those idiots.

[Sraicu]

I guess you're right @Tanv. Good luck to both of us! Of course the bot replied to my post even though I asked him not to do so.

[kernowlass]

@Sraicu 

Good luck at your attorneys tomorrow as contacting customer services as advised seems beyond your abilities. 😂

As for my rubbish posts, the last 50 have garnered 26 kudos from grateful community users + 7 private thank you messages from folks helped and saved from being scammed. As I give up my time to try and help and you think that help is rubbish then feel free to give up your time to help others on here instead? How many have you saved from being scammed? Oh yes, absolutely 0.

The ONLY way for you to get your account closed is to contact customer services. No one on a 'user to user' community forum can do anything to help you close it so not sure what advice you wanted? All I could give you was contact information for how to get hold of them, so, you're welcome.  

[Sraicu]

It looks like you're checking your bot once a week on sundays huh @kernowlass The funny thing is that you're proving my point in its full range, since the closing account recommendations from PayPal tells me to search the community posts for fixes or ask myself. You just proved you got no idea about that, which pretty much tells everyone that your bot is basically refreshing the community page once every 5 minutes and replying with the same standard language for every post. I have asked you politely to not reply to my post/thread but since you work for PayPal its understandable that you don't care at all about PayPal's customers. I did not insult or laugh at your previous posts, so I feel insulted that you do it on me, even more so after one full day which reinforces that you're using a bot just to get you kudos/thanks whatever useless point system this community has. Good luck gathering more kudos and thanks @kernowlass. I'm out of here as my buzz did grab attention and I did get contacted by someone that did help me. So long!

[kernowlass]

@Sraicu 

You were insulting in the first instance, (since removed), when all I did was post contact information for Paypal customer services to try and help you.

No I don't work for Paypal, employees on here have that by their name OR moderators. I work in healthcare thanks.

As I said if you want to help others then feel free to start posting. But I hope you don't get rude folks (like yourself) being insulting when someone is just trying to help you.

I will post when, where and however many times I want as it is NOT your thread. Others may see the thread and appreciate the information I posted on it.

Don't need kudos, got thousands already, I just put that information to encourage users to leave it for each other.

And I check posts daily (shifts dependent) not just on a Sunday, so you have not got a lot right so far have you.

Have fun with your attorney tomorrow. Now I am off to help ''nice and polite'' users before I go do my night shift.

👋  😁

[razzy85]

same issue with me. can't close account. and no option to email paypal. so my account is just parked there even when i dont need it anymore

[Jshwaaa]

Paypal isn't letting me close my account either. Is there a help number to get my information deleted off this communist site?