Chrome not working with paypal

Irandar
Contributor
Contributor

The last few days I have not been able to login to Paypal with Chrome. Works ok with Firefox. Can you tell me why? Thanks

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8 REPLIES 8

kernowlass
Esteemed Advisor
Esteemed Advisor

@Irandar 

 

Works ok with my Chrome, have you updated the browser recently / cleared history and cookies etc?


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Irandar
Contributor
Contributor

My Chrome is up to date and I have cleared the history etc. Still does not work. Ok with Firefox. Thanks

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PayPal_Bindu
Moderator
Moderator

Hello @Irandar 

 

Thank you for posting in the PayPal Help Community!

 

Sorry to hear that you're not able to access your PayPal account with Chrome. As you've already updated your browser and cleared the cache and cookies, I suggest you to contact our Support Team to add your information added to the open tickets to help the team in researching and resolving the issue. 

 

Thanks for the help @kernowlass!

Good luck,

Bindu

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simonk565
Contributor
Contributor

While using my MaC Book Air and Chrome, I am unable to make a payment with Paypal or login to my account because the "login" pop up won't open, it just has that timer circle thing going on.  I have no issues with this on Safari. I also have no issues on my other Mac or Windows devices using Chrome, so I know it's tied to this one MaC Book Air. 

 

Done the usual clear cookies, clear cache, checked that pop-ups are allowed, not using proxies.  This has now gone on for about 5 months.  Becoming irritating.

 

Any ideas?

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Kirkdenatural69
New Community Member
You need to install Samsung Internet beta
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Shakaila
Contributor
Contributor

I'm experiencing the same thing too. I think for around 4-5 months. Just one day it wouldn't let me sign in. As you say, no error message just a constant spinning wheel. I have done everything, checked all of my plugins one by one, updated the browser, cleared cache and cookies and still nothing. Its working fine on safari and my friend, out of the country has no issues. Very strange. I'm based in the UK if that changes anything. 

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Irandar
Contributor
Contributor

Yes me too. not working with Chrome on Mac need to use Firefox then ok. 

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simonk565
Contributor
Contributor

.... and then, out of the blue, 6 days ago, I'm able to log in again.  Hadn't changed anything since my post. Something has been done in the background by Paypal. 

Shakaila, hope your find the same thing soon.

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