Changing password failure (Not preceeding)

SeungwooS
Contributor
Contributor

I tried to change the password.

I entered the security page and typed the current password and New password twice.

the page does not proceed.

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1 REPLY 1

PayPal_Celeste
Moderator
Moderator

Hi @SeungwooS,

 

Welcome to the Community! I'm sorry for the trouble you're experiencing resetting your password. I would recommend working through a few troubleshooting steps, like clearing cache and cookies, or trying to reset the password through a different browser. If you still continue to experience this trouble, then I'd recommend getting in touch with our customer support team by selecting Contact at the bottom of any PayPal page. Good luck, and I hope this can be sorted out soon!

 

Thanks,

 

- Celeste

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