Changing language in Paypal App

Driver2302
Contributor
Contributor

Hello,

I am living in Thailand now and the Papal App only gives information in Thai. I would like to change it to English or German, but I am not able to read Thai, so I can not read the instructions.

What can I do?

Thanks.

I know that this topic is discussed alredy, but if Iyou could read the words, I would know what to do.

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17 REPLIES 17

glebrodionov
New Community Member

It's unbelievable...👎

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DirkGently
Member
Member
Seriously, you must fire whoever made the desicion to set the app language based on customer's IP address and just removed the option to change. Oh, I still cannot believe this... Deleting the app now. 🤦🤬
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ExpatAlex
Member
Member

This is insane! I just installed the paypal app on my phone. Thought it would be quicker to use. However, since I can't understand what the app is saying, I uninstalled it in a few minutes.

 

Paypal, please respect people's preferences!

 

Paypal, please respect language minorities who may not speak the majority language in the country where they live!

 

Paypal, it's all about respect!

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frawau
New Community Member

I had the same problem. Also in Thailand... The PayPal app is dung. Removed it within minutes. Why can't they use the default language of the phone?

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forgonati
Contributor
Contributor
Same issue here. Cannot change the language in the app, the app is in german language because i live in Germany. I would like to use it in english but no option to change it. Why they cannot implement such simple setting like language change?
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Luca_CH
Member
Member

I live in Switzerland and Paypal decided I want my app to be in German.. it is a shame.

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Einparkhilfe
New Community Member
I moved from Germany to Switzerland and the app language changed from German to Chinese.
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gabrielmarquini
New Community Member
In iPhone, you could change the language in the smartphone settings. Go to settings app, apps, PayPal, favorite language, turn to English. Worked for me.
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