Change of name in my account from my husbands to mine

VTarasi
Contributor
Contributor

My account has been opened by my husband, who has used all my informations (email, telephone number, cards.... etc), but he used his name. How do i change the name of the account from George (M) to Vasiliki (F) since there has been no change in our papers and i cannot prove this change with a certificate or anything else. I submitted all my papers to the customer Service of Paypall and they rejected my request.

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@VTarasi 

 

You can't change a paypal personal account from one person to another.

Remove all the linked information and close that account and open one in your own name?


Advice is voluntary.
Kudos / Solution appreciated.
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VTarasi
Contributor
Contributor

Thank you

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VTarasi
Contributor
Contributor

Unfortunately it is not possible to remove all the linked information and close that account. We cannot just remove, we need to replace. And when i tried to close the account there was a message <<There's something that needs to be resolved. Please contact customer service, and we'll help you with it.>>

Why i cannot close the account?

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