Certain websites are addressing me as Mr on deliveries when I'm a Mrs.

lolaworm
New Community Member
I'm getting goods addressed to Mr when I'm a Mrs. The company said this was being pulled through from PayPal. I can't see anywhere in settings that has the option for either Mrs or Mr?
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1 REPLY 1

ali_3
PayPal Employee
PayPal Employee

Hi @lolaworm ,

Welcome to PayPal community! I understand that on some websites, you are addressed as 'Mr' rather than 'Mrs,' and that the information is collected from PayPal. I would recommend try changing your name on your PayPal account to see if it works. Learn more about how to change name here.  If everything seems correct on PayPal account, contact the merchants to see if any changes need to be done on their end. 

I hope this helps!

- Ali

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