Cant add my new number

aiat_gamer
Contributor
Contributor
I recently moved to Sweden and I want to add my Swedish number to the account. However, when I put in my new number I get an error saying "That number doesn't seem correct. Update it to continue". My number is correct though...! What can I do? I don't want to keep paying for my previous number just for Paypal use.
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3 REPLIES 3

vonghiapf
Contributor
Contributor

You can try again

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IhorC
New Community Member

I have same problem. I recently moved to the US and when I add my new number it gives me an error "That number doesn't seem correct. Update it to continue." How to fix it? Thank you.

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PayPal_Ajay1
Moderator
Moderator

Hello @IhorC  
Welcome to the PayPal Help Community and thanks for posting here!
I do understand your concern regarding updating of contact details into your PayPal account. Request you to kindly refer to this article to understand the process on how to update your phone number into your PayPal account https://www.paypal.com/us/cshelp/article/how-do-i-add-and-confirm-change-or-remove-a-phone-number-on... and please note you can only remove a phone number if you have at least two added to your PayPal account .  PayPal being an country specific operation you will have have an account of your region and update details of the region you're residing in to use the services. For additional support kindly reach out to our customer support team to know what can be done next or to get an understanding of the possible solution to the issue raised. Please reach out to the Support Team by clicking the contact us option at the bottom of PayPal page. If your unable to login into your PayPal account do reach us via phone and kindly select "Call us as Guest"
Hope this information helps,
Ajay
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