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I've enabled 2FA for my account and since then I cannot login from the app on my Android device. I get an error message that I'm not connected on the Internet.
But I am, as I can login to my account from the device's web browser.
Any idea how to solve it without disabling the 2FA?
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Hi @hamlatzis,
Welcome to PayPal's Community Forum! I'm sorry you've had such a frustrating experience using the PayPal app. If this issue started to occur after you've activated 2-Step Verification, it sounds like the app may need to be updated. I'd recommend deleting the app and reinstalling it if the issue persists.
I hope this helps!
- Marina
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Hi @hamlatzis,
Welcome to PayPal's Community Forum! I'm sorry you've had such a frustrating experience using the PayPal app. If this issue started to occur after you've activated 2-Step Verification, it sounds like the app may need to be updated. I'd recommend deleting the app and reinstalling it if the issue persists.
I hope this helps!
- Marina
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