Cannot recover old account.

MikeSC3
New Community Member

Cannot recover old account. When it prompts me to type 3 email addresses I might have used in the past , none is recognized . This is strange because I still receive mails from Paypal on one of those mails. I assumed the account has been deleted since I haven't used it in years, but I received no email stating that. The card I used has long expired , should I be worried if I cannot recover the account ever again?

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@MikeSC3 

 

Why not check if any of your email addresses are linked to an open or closed paypal account?

https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--HELP378

 


Advice is voluntary.
Kudos / Solution appreciated.
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MikeSC3
New Community Member

I managed to resolve the issue  thanks to a nice customer service employee .

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