Cannot add 2nd email, claims linked to another account?

[dabmanjones]

I'm trying to add a 2nd email to my PayPal account, but whenever I add the 2nd email it says it's linked to an account already... but I only have 1 PayPal. So I try to login w the email in question and it keeps saying something went wrong...I try the forgot password and when I enter that email to have them send the link,, it just keeps saying something went wrong.. I do have a venmo account setup w the email I'm trying to add to my PayPal , and that email is the primary email on my venmo, and my paypal's primary email isn't linked to my venmo account at all I do not believe... I wonder if that could possibly be the account its linked to??? If I link my venmo to the other email (my primary email on paypal) , would I then be able to use the 2nd email (the primary email on my venmo) in my paypal? Idk if they're linked together like that or what. Venmo and paypal... I know they're both owned by the same company, but I don't see how that would cause issues w my paypal account... And on the off chance that is the issue, is there any way to link my venmo to my PayPal accounts even if they're under different Emails?

[pkkh]

Hi @dabmanjones 

Thank you for making a post. 

I see you're facing issues to link a secondary email to your account. However, you're getting error that it is already linked with a different account. Also, you're unable to login to the other account. If you're given an option to reset the password, it means there is an account with the same email. I would recommend you to contact PayPal directly over the phone or via Facebook or Twitter so that they can help you with the situation. 

Regards,

Punith