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Cannot access account in the app

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Jokester954
Contributor
Contributor
Posted on
‎Jan-26-2022 09:45 AM

I am trying to access my account in the app and I’ve changed my password but it still says account information is incorrect. Please help!

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Cannot access account in the app

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PayPal_Donna
Moderator
Moderator
‎Jan-28-2022 06:32 AM

Hello @temp20220223at, 

 

Welcome to the PayPal community and thank you for your post.

 

As your question is very account specific, I would advise you to contact our customer care department who can help you further. You can do this by clicking on the Help and Contact link at the bottom of every PayPal page to check what your contact options are. You can also contact us via our Facebook Page or Twitter @askPayPal.


-Donna
 

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