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Can’t remove an address

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Itscarol
New Community Member
Posted on

Can’t remove my old address.  My new address is set as default. My old address is still showing as an additional address.
My credit card shows the correct address but before I can delete the old address I get a message to go to my wallet and make sure the address is changed...it is!  I’m in a loop here ! 
thx Carol 

1 REPLY 1

Can’t remove an address

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Kanth4
PayPal Employee

Hi @Itscarol 

I recommend that you try using the PayPal website using laptop/desktop and please make sure to clear the cache and cookies of your browser before you try.
Click here to remove your old address.

Thanks,
Kanth4

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