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Can't log in (no mobile phone)

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PurpleDragon7
Contributor
Posted on

I do not have a mobile phone. Can't get into my account. I had the confirmation code sent to my landline, but when I press the code numbers they are not accepted. Can I confirm my account through email verification?  

 

 

5 REPLIES 5

Can't log in (no mobile phone)

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kernowlass
Esteemed Advisor

@PurpleDragon7 

 

You need to have a mobile (not landline) phone issued in your country and registered in just your name verified on your Paypal account.
Paypal are using mobile phones for i.d requirements for logging in and withdrawal funds for extra security measures.

To get access and add one...


If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.


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Can't log in (no mobile phone)

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orgasmictomato
Contributor

 @PurpleDragon7 Same as me and all I need to do is renew my card details for them to make more money from my purchases.....

 my Paypal acct does not allow me to log in and that means - NO MORE BUSINESS for Paypal from me as I have been a customer for more than a decade and tens of thousands of dollars have past through my acct for there profit...... and I do not have a mobile as I am recluse and deaf and I will not be bullied into purchasing something I have no use for..... BTW    I  was writing code for the computers back before any of you had internet..... Dial up 1985 with Apple IIe .... I am 72 years young......
Jim

Can't log in (no mobile phone)

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kernowlass
Esteemed Advisor

@orgasmictomato 

 

Just contact them and request account closure if you don't want to add a phone or continue using your account.

Not sure what being deaf or your age has anything to do with having a mobile phone as the security requirements are sent by text !!

Personally I wouldn't be without my mobile, don't leave the house without it and I am only a few years younger than you.


Advice is voluntary.
Kudos / Solution appreciated.

Can't log in (no mobile phone)

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Dr_J1
Contributor

Plubbbbbbbbb!

Can't log in (no mobile phone)

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Dr_J1
Contributor

Amen..brother!  I'm looking for another service now.

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