CHANGE PASSWORD CAN BE SEND ON MAIL. EVEN THE NUMBER U USED LOST

Lyn2020A
Contributor
Contributor

Phone identity recovery code But cant be recovered. Because the number that u used b4 has been lost. Can used email to recovery and creat new password?

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1 REPLY 1

PayPal_RachelK
Moderator
Moderator

Hi @Lyn2020A,

 

Welcome to the community and thank you for your post.

 

I am sorry to hear you are having issues accessing your account. I know this must be frustrating. To get this sorted, please go to 'Contact', and then click on 'Password issues'. There you will be able to contact our customer support without logging in.

 

I hope you get this sorted!

 

- Rachel 

 

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