CANT LOGIN NEED TO UPDATE NO. Won't let until 2 step verification.

sophie_98
Contributor
Contributor

So I am having trouble trying to log into the account as it is sending a two factor verification code to my old numbers which I don't have access to anymore. How can I change the number and get back into my account?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@sophie_98 


If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.


Advice is voluntary.
Kudos / Solution appreciated.
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