CAN'T LOGIN AFTER 10 YEARS OF NONE USING PAY PAL, HELP

Girinis
New Community Member

I USED AN OLD PHONE NUMBER FOR VERIFICATION. NOTS ITS NEW ONE. AS I ENTER MY PASS LOGIN ASKS MY OLD PHONE VERIFICATION. I CANT LOGIN... HELP PLEASE... WHERE TO CONTACT? WHAT TO DO? I DONT HAVE THAT NUMBER ANYMORE?

Login to Me Too
1 REPLY 1

PayPal_Iris
Moderator
Moderator

Hello @Girinis

 

Welcome to PayPal Community! I realize that you may be having issues logging in to your account. I know this can be very concerning. Typically, if you are having trouble logging in due to a change in information, it would be best to contact us directly. You can reach Customer Support by clicking Contact and then Message Us (when available) at the bottom of the PayPal website. They're also available through Twitter direct message or Facebook instant message.  

 

Message Us

Twitter Direct Message

Facebook Instant Message

 

I know this may not be the answer you were looking for but I don't want to mislead you. 

Iris
If you find this post helpful, feel free to provide kudos or accept a post as a solution to help make our community better.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.