Business Registration problem.

kosen90
New Community Member

My paypal account was asking for additional information to confirm my identity as the account owner so I gave them my national ID and that was the 1st step done. Then came step 2 were they were asking me to give information about the business I'm running. They were asking for a business registration document which I dont have as this is an ONLINE business that isn't really anything official. I'm running a service selling things in a game... I really don't know what to do here. I have an important bill I am REQUIRED to pay but my paypal account is blocked.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@kosen90 

 

Then why did you open a business account ?...

 

Business Account

Sign up for and use a Business account to: 

  • Operate under a company/group name  
  • Accept debit card, credit card, and bank account payments for a low fee 
  • Allow up to 200 employees limited access to your account 
  • Access PayPal products such as PayPal Checkout

You're best bet is to reach out to customer services and explain and they may think its best for you to downgrade to a personal account?


https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--HELP378


Advice is voluntary.
Kudos / Solution appreciated.
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