Automatic Top Up

MrsNae296
Contributor
Contributor

Why Am I Able To Access My Automatic Top Off Settings??? Can't Turn It On Or Anything.

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PayPal_JonK
Moderator
Moderator

Hello @MrsNae296,

 

Thanks for reaching out! I was able to find the Automatic Top Up setting in the PayPal mobile app. Here's where you should be able to see that option:

  1. Log into the PayPal Mobile app.
  2. Select Settings
  3. Select the payment row, (example Google Pay or PayPal Cash Mastercard®.)
  4. Select the option for ‘Top-up’.
  5. Follow the instructions on the subsequent screens to enable top up.

Here's how to Top up on the PayPal website:

  1. Click Automatic Top-Up, below your PayPal balance.
  2. Click Turn Automatic Top-Up on.
  3. Follow the instructions on the subsequent screens to enable top up.

In order to disable Top-Up, follow these same instructions.

 

Hope that helps!

 

 - Jon K


If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.

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3 REPLIES 3
Solved

PayPal_JonK
Moderator
Moderator

Hello @MrsNae296,

 

Thanks for reaching out! I was able to find the Automatic Top Up setting in the PayPal mobile app. Here's where you should be able to see that option:

  1. Log into the PayPal Mobile app.
  2. Select Settings
  3. Select the payment row, (example Google Pay or PayPal Cash Mastercard®.)
  4. Select the option for ‘Top-up’.
  5. Follow the instructions on the subsequent screens to enable top up.

Here's how to Top up on the PayPal website:

  1. Click Automatic Top-Up, below your PayPal balance.
  2. Click Turn Automatic Top-Up on.
  3. Follow the instructions on the subsequent screens to enable top up.

In order to disable Top-Up, follow these same instructions.

 

Hope that helps!

 

 - Jon K


If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.
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Lordrahl
Contributor
Contributor
What you state here is not there! Cannot find any of what you are saying on the app or on the website!
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AR1911
Contributor
Contributor

Same problem, it's not there on the Summary page.

 

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