Making a purchase from a reputable shoe supplier in the USA. The goods were to be delivered to a freight-forwarder in Miami for onward delivery to Montserrat in the Caribbean.
Providing a new delivery address (of the Miami freight-forwarder) within the Paypal on-line additional address form, the boxes to provide name and address adopt an automated search algorithm which provide options for known postal addresses to be confirmed by a customer click. However, there is no box to accommodate a trading name separate from the customer’s personal name or a final destination to help product tracking.
This omission can cause confusion when the delivery address is not the final destination.
It might be useful to consider adding an extra box or two on the ‘Additional Address’ option to clarify final destination especially when the delivery address is used by a PayPal seller.
