Account access gone because of lost google authenticator code generator

Woto
Contributor
Contributor

I accidentally broke my phone which had the google autheticator app on it which I used to sign into my account (another account than this one) since then I've not been able to login to it because the help function is not working properly and not providing any help. This is my last resort

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1 REPLY 1

TasleemaJ
PayPal Employee
PayPal Employee

Hi @Woto

 

Thank you for your post.

 

I understand that you are facing issues accessing your PayPal account. It is best to contact us via PayPal website. You can locate the Support phone number by clicking on the "Help & Contact" link at the bottom of our website and then choosing the "Password and account access" issue. The support team would assist you further. 

 

Thanks and Regards!

TasleemaJ

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