Account Login Trouble

kadirkzlky
Contributor
Contributor
I opened the account while I was living in Lithuania, and the only phone number connected was my Lithuanian phone number. I live in the US now. That phone number is inactive, I don't have access to it. So I am unable to login to my account. Is there a solution to recover the account or is it dead? I had some money in the account. Thanks for the answers
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kernowlass
Esteemed Advisor
Esteemed Advisor

@kadirkzlky 

 

Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.

You should really withdraw any funds / resolve issues / remove cards and bank accounts / cancel any subscriptions and close the old Paypal account before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.



Advice is voluntary.
Kudos / Solution appreciated.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@kadirkzlky 

 

Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.

You should really withdraw any funds / resolve issues / remove cards and bank accounts / cancel any subscriptions and close the old Paypal account before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.



Advice is voluntary.
Kudos / Solution appreciated.
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