why cant paypal change my name

[fominone]

why cant paypal accept my request of a legal name change? I have send all the documents of proof but they never change it

[kernowlass]

@fominone 

You need to contact customer services to resolve any account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.