security questions cant change them ?

New Community Member

i changed my password and want to change my security questions but i tried every question and got a message i cant use this question again any advice thanks

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PayPal Employee
PayPal Employee

Hi @ghassan2277.


Thank you for contacting us.


I understand that you would like to change the security questions on your PayPal account. Here's how to change your security questions:

  1. Go to Settings.
  2. Click the Security tab above your name.
  3. Click Update under "Security questions."
  4. From the "Security question 1" and "Security question 2" dropdown menus, select a question and type its answer.
  5. Click Save.

You may bypass the steps above, and update your password and security questions by going straight to the Security page.


Thanks and Regards,


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