security questions cant change them ?
ghassan2277
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Posted on
Jun-25-2022
02:15 PM
i changed my password and want to change my security questions but i tried every question and got a message i cant use this question again any advice thanks
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1 REPLY 1
TasleemaJ
PayPal Employee
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Jun-27-2022
03:23 AM
Hi @ghassan2277.
Thank you for contacting us.
I understand that you would like to change the security questions on your PayPal account. Here's how to change your security questions:
- Go to Settings.
- Click the Security tab above your name.
- Click Update under "Security questions."
- From the "Security question 1" and "Security question 2" dropdown menus, select a question and type its answer.
- Click Save.
You may bypass the steps above, and update your password and security questions by going straight to the Security page.
Thanks and Regards,
TasleemaJ
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