no login due changed password

lucid_one_
New Community Member

Hi,

 

I cannot login anymore to my other personal account.

I changed my password just a few minutes ago, but now the new password is not working, altough I'm 200% sure it's the one i just confirmed.

The other problem is, that I wanted to change my phonenumber too, as the old one is not working anymore.

 

So there is no way I can login or change my password again...

What can I do?

 

I can't call paypal at the moment, because I don't have a phone to call, only a phone with data.

Is there any way I can contact paypal to get my account back?

 

Thank you!

 

Lucinda

 

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@lucid_one_ 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.