next button during merging of streamlabs and paypal does not work

TestedDsf
New Community Member

so i'm a twitch streamer who just began getting actual donations and i wanted to setup a paypal business account but once i did i attempted to connect it to streamlabs but during the "describe your business" section the next button just doesnt do anything! when i look back at streamlabs it shows im connected to the correct paypal ID but when someone tries to donate through the link it does not work. thank you.

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1 REPLY 1

PayPal_Meghan
Moderator
Moderator

Hello @TestedDsf

Welcome to the PayPal Community Forum! 

I'm sorry to hear you're having trouble connecting your PayPal account with your Streamlabs account. I recommend disconnecting the two accounts and then clearing any cache and cookies from the web browser you're using. If the error happens after you try connecting them again, please try another web browser. If it still persists, you can contact Customer Support by clicking 'Contact' at the bottom of any PayPal page for further assistance. Support is also available through Facebook private message or Twitter direct message.

I hope you can connect the accounts soon! 

- Meghan


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