Hi @mina258
Welcome to the community forum and thanks for posting.
I see that you are facing an issue while trying to verify your account. We first use a National Database to confirm your personal information or your business entity. However, sometimes finding your information using the National Database doesn't work because the information is either unavailable, or your name or address has changed. If we can't verify your personal information, we will ask you to send us documents that confirm your identity via your PayPal account. You can also follow this link to confirm your identity.
Please follow this link to complete the verification on your account.
Thanks,
Ashwani
