is there a clue how can I change my tel number on PayPal?

Mohsen1211
New Community Member

I changed my mobile number. When I log in PayPal, I cannot pass the step "Authentication required" because it saved my old mobile number. is there a clue how can I change my tel number on PayPal?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Mohsen1211 


If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.

 

Once logged in go to settings and update it.


Advice is voluntary.
Kudos / Solution appreciated.
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