how do I contact a real person by email or phone -

[sylviaT1]

how do I contact a real person by email or phone - my problem doesn't fit their standard queries and the site just sends me round in circles

Is there any phone number or chat line which has a person at the other end not pre set script replies.  I keep getting cut off.

[kernowlass]

@sylviaT1 

If you don't think we can help then your options are >>>

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.