how can i change my phone number on PayPal without using the old one?

Aviv231
Contributor
Contributor

Hello everyone 

I started using Paypal when I was traveling overseas and I've registered with my New Zealand mobile number. 

I have left the country a while ago and now I want to withdraw some money but it's sending me a confirmation message to the New Zealand number and I cant receve any meaasages there anymore 

 

does anyone know how i solve this? 

thanks in advance.

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Aviv231 

 

Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.

You should really withdraw any funds / resolve issues / remove cards and bank accounts / cancel any subscriptions and close the old Paypal account before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.



Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.